LIXIL Named "DX Grand Prix Company 2024"

LIXIL highly commended for significant improvements and achievements in both Customer Experience (CX) and Employee Experience (EX) 

Tokyo – LIXIL Corporation (LIXIL; TSE code: 5938), maker of pioneering water and housing products, has been selected as the "DX Grand Prix Company 2024,"1 recognized for the enhancement of its Customer Experience (CX) and Employee Experience (EX). This prestigious accolade is jointly awarded by the Ministry of Economy, Trade and Industry, the Tokyo Stock Exchange, and the Information-Technology Promotion Agency, Japan. This distinction acknowledges companies that fundamentally transform their business models and drive new growth and competitiveness through Digital Transformation (DX). LIXIL has also been consecutively recognized as a DX Stock for the third year.

LIXIL’s commitment to "making better homes a reality for everyone, everywhere" is reflected in its transformative business initiatives. By enhancing governance structures, optimizing its business portfolio, and increasing productivity and efficiency, the company has laid a strong foundation for DX. The award particularly highlights its success in improving Customer Experience (CX) and Employee Experience (EX).

Yugo Kanazawa, Executive Officer in charge of Marketing & Digital, and Chief Digital Officer, comments, "We are digitally transforming LIXIL to enhance and add value to our consumer experience (CX). By integrating digital technology into our employees' workstyles, we have also improved productivity and the employee experience, helping to drive the innovation of unique products and services, and higher engagement."

For more information on LIXIL's DX initiatives, please see here. 
For the report on the companies selected for the Ministry of Economy, Trade and Industry's 'DX Stock 2024,' please see here.

1) The DX Stock designation serves to promote and encourage further advancement in DX by recognizing companies listed on the Tokyo Stock Exchange that demonstrate outstanding digital utilization, thereby inspiring management reform and garnering broader stakeholder recognition. From these selected companies, the "DX Grand Prix Company" is chosen as a leader in the digital era.