From Top-Down to Transparent: Thomas Schachner on the Impact of Respectful Leadership

At LIXIL, one of our core behaviors is to “Work with Respect”, which means actively seeking and listening to different points of view to build a truly non-hierarchical culture. 

That Behavior is the foundation for Thomas Schachner, who leads LIXIL’s European business, birthplace of the GROHE brand. With his diverse leadership team,  they've moved away from top-down decision-making, instead adopting a humble management style built on trust, openness, and transparency. By creating this inclusive environment, they’ve seen more team members speak up and share feedback, leading to vital contributions. 

What does this leadership shift mean for LIXIL? Simply put, it means a better culture, more empowered people, and a significantly stronger customer value proposition. 

Watch the full video to hear Thomas reflect on the team’s progress.