Tokyo – LIXIL Corporation (LIXIL; TSE code: 5938), maker of pioneering water and housing products, has been selected as a "Digital Transformation Stock (DX Stock) 2022"1 by the Ministry of Economy, Trade and Industry (METI), Tokyo Stock Exchange (TSE), and Information-Technology Promotion Agency, Japan (IPA).
Deploying its DX strategy throughout the company in response to rapid changes in its business environment and in society, the company was particularly highly evaluated by the DX Stock program for its digital initiatives to reach new consumers, establish new business models, and solve social issues.
LIXIL’s DX strategy today plays a core role in the company’s broader transformation. In order to become an agile and entrepreneurial company that can achieve sustainable growth, the company is leveraging its digital capabilities to strengthen its existing businesses, answering new consumer needs, and enhancing productivity and employee engagement.
Yugo Kanazawa, Executive Vice President and Chief Digital Officer, said, "LIXIL’s DX strategy is elevating us from the norms of a traditional manufacturer by creating a more agile and entrepreneurial organization, and by bringing us closer to the consumer and empowering our people. It is establishing long-term growth opportunities, and even creating new ways of working and collaboration among our employees, creating a faster, sharper LIXIL that can ultimately deliver on its corporate purpose: to make better homes a reality for everyone, everywhere.”
LIXIL's Major DX Initiatives
Strengthen IT infrastructure
LIXIL is strengthening data management across its global brand and business portfolio. This includes initiatives to standardize master data processes related to its products and materials in its global production system and supply chain, and by promoting master data governance.
In the workplace environment, LIXIL is also developing a cloud-based digital workspace to minimize security risks and realize a more agile and productive environment.
Transform existing businesses
The company continues to evolve the LIXIL Online Showroom, introduced in Japan in the spring of 2020. Using AI, it is improving both the functionality and convenience of its digital service. Internationally, LIXIL is also using digital means to improve its customer experience and streamline its sales process to develop services that are closer to end users.
Develop new businesses
LIXIL is leveraging IoT technology to develop products that contribute to solving societal issues and make homes safer and more comfortable. Examples include LIXIL’s Smart Delivery Post, which allows users to remotely manage package pickup and delivery via the Internet, and the GROHE Sense Guard home monitoring system, which automatically detects water leaks and shuts off water supply before damage occurs, even when the user is away from home.
Improve productivity
LIXIL launched the LIXIL Data Platform (LDP), a cloud-based data integration platform that enables it to centrally manage various data. In addition, LIXIL is also promoting digital democratization by empowering Citizen Developers, providing basic digital education to employees and introducing low-code/no-code development tools to enable employees to develop their own business tools. This allows employees to access the latest data in a secure environment and develop the tools necessary for their work on their own, helping them work faster and more efficiently.
Enhance information security
As LIXIL leverages flexible work styles, including telecommuting, it is strengthening its information security measures and protection of personal and confidential information. It is ensuring information system security globally and data protection in compliance with global standards.
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1 DX stock are selected from companies that responded to the DX Survey 2022, which was jointly conducted by METI, TSE and IPA, targeting approximately 3,700 companies listed on the Tokyo Stock Exchange.
